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Help Others Choose With More Confidence

Share Your Experience

Accessibility is not a single score. It is a person’s experience of a place, service or product, shaped by their needs and the barriers they encounter. Share what worked, what was difficult and what others should know. Your experience can help people make more informed choices and help organisations improve.

Why Your Review Matters

Turn lived experience into useful information.

Accessibility can look very different in practice from what a website or checklist promises. We collect first-hand experiences to build a more useful picture of what people actually encounter - from physical access and transport to service, communication and everyday ease. Your input can help future travellers and families make informed decisions and give organisations practical insight into where change is needed.

Share Your Accessibility Experience

Help others know what to expect.

Takes about 4 minutes.

Your experience matters. Tell us what worked, what was difficult and what someone else should know before visiting or using a place, service or product.

You don’t need to know accessibility standards or technical terms. Just share what you experienced.

What are you reviewing?

Choose the place, service or product you experienced.

What accessibility needs or situations are relevant to your experience?

Select all that apply. This helps others understand your perspective. You don’t need to disclose a diagnosis.

Relevant access needs

How was your overall experience?

What barriers, if any, did you encounter?

Select all that apply. It’s equally useful to report that you did not encounter barriers.

Barriers encountered

Would you recommend it to someone with similar access needs?

Your details

Optional. You can share your experience without identifying yourself publicly.

If you provide an email address, we can send you a submission acknowledgement and moderation decision.

You can upload up to 3 pictures. Each picture should be JPG, PNG or WebP and no larger than 5 MB.

Your review will be checked before it appears publicly. We will not publish your contact details.

Stay Connected

Take the next step with Decode Disability.

Want to talk through an accessibility need with us or connect with others working towards a more inclusive world?

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